Introduction / 11 TEST EXPERT The ‘Test Expert’ platform is a digital comparison tool, designed to measure efficiency improvements gained by using Norton abrasives. Our sales teams are always available to perform comparative tests with you at end-user level, quantifying savings and providing real life and real time evidence of the benefits Norton offers. We’re always at your side to provide the highest level of satisfaction. At Norton, we’re not just focused on providing great value products, but on adding value through great service. Our customers are at the heart of what we do, so we offer many support packages designed to add value to everyday processes. TRAINING Thanks to many years’ practical experience in the field, our application engineering team are able to pass on their knowledge and expertise through ‘hands-on’ training or virtual sessions designed to educate your teams and enrich their skills to help them work with your customers and find the best abrasive solutions. Whether you’re a newcomer or an experienced player in highly specialized industry, the Norton training service provides specialized and practical knowledge on how to safely use abrasive products and get the maximum performance every time. Thanks to our dedicated network of engineers, we’re able to visit you at your preferred location or alternatively, we have a number of training facilities across Europe where you’re welcome to visit. CLOSER TO YOU With manufacturing sites located in almost every European country and centrally located distribution centres with a wide shipping network, we offer a local service on a global scale, always close to you. Combine this with highly specialised sales and customer service teams, offering you support, handling enquiries and providing technical knowledge, we’re always pushing to drive business together. SERVICE & SUPPORT WITH YOU IN MIND
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